Shipping Policy
USA shipping by USPS, FedEx or UPS. Please ensure your correct shipping address is shown before confirming payment. I strive to ship within one day of your order. Clothing and mugs are shipped within 7-10 days from the print-on-demand manufacturer.
International Shipping.
Include your phone number for faster shipping. Customs and/or VAT fees are not included and may be charged on pickup. See your countries rules/laws regarding import of items from the USA.
Privacy Policy
Effective Date: 27-10-2021
Your privacy is important to us
Shortstop On Pool is located at:
Arizona, United States
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.shortstoponpool.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please message me with the contact page.
Terms and Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE. YOUR USE OF THIS WEB SITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS.
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Billiard Products, Content, Product Specifications.
All Products, Content and Prices contained within Shortstop On Pool are subject to change at any time without notice. Shortstop On Pool makes all reasonable efforts to accurately display the description, color, and quality of our products, however, the actual color you see will depend on your computer system and the monitor type you are viewing the content with. We cannot guarantee that your computer will accurately display such colors. The grains, wood characteristics, and wood stain colors of your product might vary. The appearance and shape of each Shortstop On Pool item can vary and is due to custom hand-made nature of Shortstop On Pool’s products. The inclusion of any product on this web site at a particular time does not imply or warrant that these products will be available at any time. By placing an order, you represent that the products ordered will be used only in a lawful manner.
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License
Unless otherwise stated, Shortstop On Pool and/or its licensors own the intellectual property rights for all material on Shortstop On Pool. All intellectual property rights are reserved. You may access this from Shortstop On Pool for your own personal use subjected to restrictions set in these terms and conditions.
You must not: Republish material from Shortstop On Pool Sell, rent or sub-license material from Shortstop On Pool Reproduce, duplicate or copy material from Shortstop On Pool Redistribute content from Shortstop On Pool.
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Overseas Shipping / Duties and Taxes
There are no U.S. taxes on orders shipped outside the U.S.. Shortstop On Pool is not responsible for any customs handling fees, duties, or taxes that result when your merchandise is imported to your country. You will be the importer of record and will be responsible for all levies, duties, import fees, taxes and other charges. We strongly suggest that you check with your local customs agency to determine the extent of such charges prior to purchase. Shortstop On Pool cannot issue credit in cases where packages are not delivered due to non-payment of fees.
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Use of this Web Site.
The design of this Web Site and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Web Site are protected by copyright, trademark, and other laws and may not be used except as permitted in these Terms and Conditions or with prior written permission of the owner of such material. You may not modify the information or materials displayed on or that can be downloaded from this Web Site in any way or reproduce, publicly display, perform, distribute, or otherwise use any such information or materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.
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Third Party Links.
From time to time, this Web Site may contain links to Web sites that are not owned, operated or controlled by Shortstop On Pool. All such links are provided solely as a convenience to you. If you use these links, you will leave this Web Site. Shortstop On Pool is not responsible for any content, materials, or other information located on or accessible from any other Web Site. Shortstop On Pool does not endorse, guarantee, or make any representations or warranties regarding any other Web sites this includes or any content, materials, or other information located or accessible from any other Web sites, or the results that you may obtain from using any other Web sites. If you decide to access any other Web sites linked to or from this Web Site, you do so entirely at your own risk.
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Inappropriate Material.
You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material, or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability or otherwise violate any law. In addition to any remedies that we may have at law or in equity, if we determine in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions, we may take any action we deem necessary to cure or prevent the violation, including without limitation, the immediate removal of the related materials from this Web Site. We will fully cooperate with any law enforcement authorities, court orders, subpoena requests, or direction for us to disclose the identity of anyone posting such materials.
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User Information.
Other than personally identifiable information, which is subject to this Web Site's Privacy Policy, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments or other communication you transmit or post to this Web Site in any manner ("User Communications") is and will be considered non-confidential and non-proprietary. Shortstop On Pool may use any or all User Communications for any purpose whatsoever, including without limitation, reproduction, transmission, disclosure, publication, broadcast, development, manufacturing and/or marketing in any manner whatsoever for any or all commercial or non-commercial purposes. Shortstop On Pool may, but are not obligated to, monitor or review any User Communications. We will have no obligation to use, return, review, or respond to any User Communications. We will have no liability related to the content of any such User Communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. We retain the right to remove any or all User Communications that includes any material we deem inappropriate or unacceptable.
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Disclaimers.
Your use of this site is at your risk. The information, materials, and services provided on or through this web site are provided "as is" without any warranties of any kind including warranties or merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Shortstop On Pool does not warrant the accuracy or completeness of the information, materials, or services provided on or through this web site. The information, materials, and services provided on or through this web site may be out of date and Satori Flat Rack does not make any commitment or assumes any duty to update such information, materials, or services. The foregoing exclusions of implied warranties do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitions.
All products and services purchased on or through this web site are subject only to any applicable warranties of their respective manufacturers, distributors, and suppliers, if any. To the fullest extent permissible by applicable law, we hereby disclaim all warranties of any kind, either express or implied, including any implied warranties with respect to the products and services listed or purchased on or thorough this web site. Without limiting the generality of the foregoing, we hereby expressly disclaim all liability for product defect or failure, claims that are due to normal wear, product misuse, abuse, product modification, improper product selection, non-compliance with any codes, or misappropriation. We make no warranties to those defined as "consumers" in the magnuson-moss warranty-federal trade commission improvements act. The foregoing exclusions of implied warranties do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitations.
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Limitations of Liability.
Shortstop On Pool does not assume any responsibility of liabilities for any damages to or any viruses that may infect your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this web site including downloading of any information or materials from this web site. In no event will Shortstop On Pool or any of their respective officers, directors, employees, shareholders, affiliates, agents, successors or assigns, nor any party invovled in the creation, production, or transmission of this web site, be liable to you or anyone else for any indirect, special punitive, incidental, or consquential damages (including, without limiation, those resulting from lost profits, lost data, or business interruption) arising out of the use, inability to use, or the results of use of this web site, any web sites linked to this web site, or the materials, information or services contained on any or all such web sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. The foregoing limitations of liability do not apply to the extent prohibitied by law. Please refer to your local laws for any such prohibitions.
In the event of any problem with this web site or any content, you agree that your sole remedy is to cease using this web site. In the event of any problem with the products or services that you have purchased on or through this web site, you agree that your sole remedy, if any, is to seek a return and refund for such product or services in accordance with the returns and refunds policies on this website.
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Revisions to these Terms and Conditions.
These Terms and Conditions may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by legal notices or terms located on particular pages of this Web Site.
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Choice of Law; Jurisdiction.
These Terms and Conditions supersede any other agreement between you and Shortstop On Pool to the extent necessary to resolve any inconsistency or ambiguity between them. These Terms and Conditions will be governed by and construed in accordance with the laws of the State of Arizona, without giving effect to any principles of conflicts of laws. Any action seeking legal or equitable relief arising out of or relating to this Web Site will be brought only in the courts of the State of Arizona. A printed version of these Terms and Conditions will be admissible in judicial and administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
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Termination.
You or Shortstop On Pool may suspend or terminate your account or your use of this Web Site at any time, for any reason, or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Web Site at any time without notice
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Return Policy On Product Purchases.
Our return policy is located on this page. With acceptance of our terms and Conditions you are also agreeing to our return policy. Please review our return policy before accepting our terms and conditions.
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Additional Assistance.
If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, we invite you to contact us using our contact page.
Return Policy
Return Policy
Please inspect your new purchase thoroughly upon receipt. If there is a problem with your order, please send me a message from the Contact Page.
30 Day, 100% Money Back Guarantee
If for any reason you are dissatisfied with your purchase from Shortstop On Pool you may return the item(s) in NEW, UNUSED, AND ORIGINAL CONDITION within 30 days of purchase. We will credit you with the form of payment you submitted to us.
For your protection please be sure to send back the item in the original shipping container and insure the product for the full value in case it gets damaged during the return process.
Original shipping charges are non-refundable. Shipping and insurance charges for the return of the item(s) are the responsibility of the customers.
Shortstop On Pool, at our own judgment, reserves the right to void the 30 Day money-back guarantee if there is evidence of abuse, mishandling, or excessive wear, nicks, or dinks.
Personalized and/or customized items are not returnable.
INTERNATIONAL RETURNS
The customer is responsible for any additional duty, taxes, brokerage fees, and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer. The customer is also responsible for any duty, tax or brokerage fees, and insurance for replacements. Closeouts, custom orders, or demo items are not returnable either domestically or internationally.
Damaged Goods
All items are well-protected for shipping. Just in case your item arrives damaged I'll send a new one after receiving the damaged one back. Do not discard products or packaging.
